↩️ RETURNS & EXCHANGES
Answer :
ETURNS AND REFUNDS REQUESTS: Our commitment to your satisfaction is evident in our products, backed by a 90-Day 100% Money Back Guarantee.
If you find yourself not fully satisfied, we will initiate a refund for the entire amount you paid.
Please note: Subscription products are not covered by the 90-day money-back guarantee.
Subscription Renewals: If you cancel after your subscription has renewed, you will retain access to the subscribed product until the end of the current subscription term.
Free Trials: Subscriptions that begin with a free trial are also excluded. To prevent charges, you must cancel your subscription prior to the trial period ending.
For returns, please:Email our support at : support@footmassager.cc
Follow the instructions provided by our support specialist Once your request is approved, you will get a confirmation email with shipping guidelines Was this helpful?
ETURNS AND REFUNDS REQUESTS: Our commitment to your satisfaction is evident in our products, backed by a 90-Day 100% Money Back Guarantee.
If you find yourself not fully satisfied, we will initiate a refund for the entire amount you paid.
Please note: Subscription products are not covered by the 90-day money-back guarantee.
Subscription Renewals: If you cancel after your subscription has renewed, you will retain access to the subscribed product until the end of the current subscription term.
Free Trials: Subscriptions that begin with a free trial are also excluded. To prevent charges, you must cancel your subscription prior to the trial period ending.
For returns, please:Email our support at : support@footmassager.cc
Follow the instructions provided by our support specialist Once your request is approved, you will get a confirmation email with shipping guidelines Was this helpful?
📦 WHERE IS MY ORDER?
Answer :
Once an order is placed, please allow two to four business days for the order to be packed and shipped from our warehouse.
Upon shipment, you will receive an email with your tracking information so you may track the package online at the Track Your Order page.
Was this helpful? Yes, thank you No, I need more help
Once an order is placed, please allow two to four business days for the order to be packed and shipped from our warehouse.
Upon shipment, you will receive an email with your tracking information so you may track the package online at the Track Your Order page.
Was this helpful? Yes, thank you No, I need more help
🤔 HOW DO I KNOW WHAT PRODUCT IS FOR ME?
Answer :
We have 3 main best-selling products: Whole Body Massager, Foot Massager, and Knee Massager.
If you suffer from any type of foot problem - pain, swelling, neuropathy, edema, or plantar fasciitis - we recommend that you start with MOKONG Foot Massager.
If you are struggling with knee pain and swelling, MOKONG Knee Massager is for you.
And if you feel pain in other parts of your body - be it back, neck, legs, or elsewhere - go with our “Swiss army knife”,MOKONG Whole Body Massager.
We have 3 main best-selling products: Whole Body Massager, Foot Massager, and Knee Massager.
If you suffer from any type of foot problem - pain, swelling, neuropathy, edema, or plantar fasciitis - we recommend that you start with MOKONG Foot Massager.
If you are struggling with knee pain and swelling, MOKONG Knee Massager is for you.
And if you feel pain in other parts of your body - be it back, neck, legs, or elsewhere - go with our “Swiss army knife”,MOKONG Whole Body Massager.
💫 WHEN CAN I EXPECT THE RESULTS TO SHOW?
Answer :
It takes time to help reduce the inflammation below the surface of the skin or to work through the muscle cramps you have had for many weeks, months, or years.
Some users experience relief really quickly while others need more time. This is based on your body and the nature of your condition.
It takes time to help reduce the inflammation below the surface of the skin or to work through the muscle cramps you have had for many weeks, months, or years.
Some users experience relief really quickly while others need more time. This is based on your body and the nature of your condition.
💳 WHAT PAYMENT METHODS ARE AVAILABLE?
Answer :
We accept Paypal, Visa, Mastercard, American Express, Discover, JBC, Diners Club.
We accept Paypal, Visa, Mastercard, American Express, Discover, JBC, Diners Club.
⭐ I FORGOT TO USE MY DISCOUNT, WHAT SHOULD I DO?
Answer :
Don't worries! We're happy to help you with your order.
We're happy to help you with your order.
To get started, please have your order number handy (and your friend's email address if you'd like to apply a referral credit), and contact our Customer Experience team by Email:david@footmasager.cc
Don't worries! We're happy to help you with your order.
We're happy to help you with your order.
To get started, please have your order number handy (and your friend's email address if you'd like to apply a referral credit), and contact our Customer Experience team by Email:david@footmasager.cc